Refunds

• 14 days from payment — a full refund if you have not used paid features.
• If you have used it — we refund the remaining balance less the pages you actually used.
• Contact: andreiseximen@gmail.com with your payment number.
• Review takes up to 5 business days; the money goes back the same way you paid.

• The service does not work because of us and we could not fix it.
• You paid twice by mistake or bought the wrong plan — we refund the difference.
• You paid for a subscription and ran no parses at all within 14 days.

• Pages you already used — the service was provided and the cost was incurred. We refund only the unused part.
• A yearly plan after 14 days — we refund pro rata for the unused period if you have not used the service.
• Prepaid API balance once you have started using it.
• A breach of the Terms of use (spam, bypassing limits, other people's documents).

Email andreiseximen@gmail.com:

• subject: “Refund”
• the account email or your payment number
• what to refund: the full amount or the remaining balance
• the reason (optional - it helps us fix things)