QuickBooks invoice reminders: built-in, with limits

QuickBooks Online can send automatic reminders before and after the due date. You can edit the message and the schedule; you cannot make it stop on a reply, only on payment.

Try it on your own invoice

5 documents free. PDF, photo or XML — data out as CSV, Excel or JSON.

Where it is

In the invoice settings: automate reminders, with options for days before and after the due date.

The email comes from your company address, which is what the client recognises.

What you can change

The schedule and the message text.

Whether a copy goes to you — useful for the first month, noise afterwards.

Where it stops

A reply does not pause the sequence: someone still has to read the thread.

Everything else — a call, a plan, escalation — happens outside QuickBooks.

The realistic setup

Two reminders: three days before and three days after.

Then a human follow-up for whatever is still open at day 14.

Frequently asked

Does QuickBooks charge for reminders?

The reminder feature is part of the subscription; check your plan's limits.

Can I use my own wording?

Yes, the message body is editable — keep it short and reference the invoice number.