Credit control: one list, one hour, every week
Credit control is a weekly routine, not a crisis: list what is due, who is late, and who has gone quiet — then act in that order.
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The weekly list
Due this week, overdue by 1–30 days, overdue beyond 30 days.
Add a column for «last contact»: anything older than a week is a gap.
The three calls
The largest overdue amount.
The oldest overdue amount.
The customer who promised a date and missed it — that conversation is the one that changes behaviour.
Terms that protect you
Credit limits per customer, reviewed after two late payments.
Stop-supply rule written down before you need it.
What to automate
Reminder timing and stop-on-payment. Everything else — the call, the decision to stop supply — stays human.
Frequently asked
How often should I review?
Weekly. Monthly is too late to prevent a pattern.
Is a credit limit enforceable?
It is a commercial policy; enforce it consistently or it stops meaning anything.
Read next
DueBuddy — invoices and reminders, without the enterprise contract